Mark of Excellence

The AUA Mark of Excellence demonstrates investment in professional services staff in the application of the AUA CPD Framework.  It distinguishes a new level of commitment from institutions to the development of professional services staff, now and in the future.

Introducing the Mark of Excellence

Since 2009 the AUA CPD Framework has provided higher education with a common approach to professional development and career progression for professional services staff.  It has had a significant impact on the higher education administration and management community having been used by over 50 organisations.  Working equally well at individual, team, departmental and institutional level for staff at all stages of career and specialism the Frameworks inherent flexibility has lent itself to inspiring and innovative applications.

Launched in March 2016, the AUA Mark of Excellence demonstrates an institutions investment in professional services staff in the application of the AUA CPD Framework.  It distinguishes a new of commitment to the development of professional services staff, now and in the future.

Institutions achieving the Mark show their commitment to working with the AUA professional values and can evidence how they have embedded the AUA CPD Framework into their professional staff development provision.

“The AUA’s Mark of Excellence provides a way for institutions to truly value and invest in their professional services colleagues. The Mark complements our shared interest in supporting the development of professional services staff, for AUA across all grades, and for Advance HE ensuring a leadership pipeline for the higher education sector.”
Alison Johns, Chief Executive, Advance HE

The benefits

What are the benefits of the AUA Mark of Excellence?

The Mark of Excellence is a sign that your institution:

  • Shows commitment to the development of professional services staff
  • Improves performance by investing in the effectiveness of professional services staff
  • Celebrates high quality education, training and development of professional services staff
  • Has excellent personal and professional development opportunities for potential employees

In addition institutions benefit from AUA multi-membership discounts for their staff. Please contact a member of the AUA professional development team for further details on 0161 275 2063 or markofexcellence@aua.ac.uk 

Current holders of the Mark

 

“The Mark recognises, at a national level, the impact of the university’s ‘Realising Your Potential Approach’ on staff development which has been built upon the AUA CPD Framework and standards for professional services staff.” Clare Curran, Director of Human Resources and Organisational Development, Durham University
Find out more about Durham University’s approach


“The University of Bath ‘Effective Behaviours Framework’ is based on the on the AUA CPD Framework and has been enthusiastically embraced in the Academic Professional Services. I am delighted that the impact of this work has been recognised in the achievement of the Mark of Excellence; really effective performance by professional services is vital to the success and development of the University and this achievement will provide additional impetus to our plans to relaunch the Framework across the wider University.” Diane Aderyn, Director of Finance and Commercial Services, University of Bath


“We are proud to be the first post 92 university to achieve the Mark.  We are raising the professionalism of staff through engagement with the AUA professional body and their CPD Framework.  We explicitly mapped our LJMU values to the AUA professional behaviours to embed these in our high performance culture.” Meriel Box, Head of Leadership and Development Foundation, LJMU


aua mark of excellence - working towardsWe are delighted to partner with several institutions who are working towards achieving the Mark of Excellence.

Cardiff University

London South Bank University

Brunel University London

Royal Veterinary College, RVC

Professional development at the AUA