Professional Effectiveness


Thursday 18 January 2018

9 : 30AM to 4 : 30PM


Professional effectiveness

Thursday, 18 January 2018 | 9:30 to 16:30 | Holiday Inn, Manchester

Members: £245 +VAT | Non members: £345 +VAT

The details

This interactive workshop integrates theory and practical exercises to enable you to stand back and consider what professional identity and effectiveness means to you in your professional services role. Concepts that underpin the AUA’s values and professional behaviours such as personal leadership, self-awareness, being a reflective practitioner, emotional intelligence, resilience and adding value will be explored through discussion, sharing experiences and considering the relevance of practical models and underpinning theories. The workshop will enable you to identify aspects of your professional practice you wish to develop further, celebrate, consolidate, or replace.

Who is it for?

All professional services staff in higher education wishing to improve on their service delivery.

What will I learn?

By the end of this workshop you will:

– Be able to describe the characteristics of professionalism and how these can be demonstrated in practice

– Have greater insight into how you might build your self-awareness to inform your future professional practice

– Have identified actions to maintain or improve their current life balance

– Understand the crucial role that seeking, accepting and learning from feedback plays in professional and personal development

Who will be speaking?

Jan Shine FAUA, People Development Consultant, Paullus People Development

Jan is a Fellow of the AUA and is an experienced people developer, manager, coach and HR specialist. Her wealth of experience in HE has been gained through a successful professional services career and in the last ten years as an HE consultant. Jan contributed to the development of the AUA’s Professional Behaviours Framework and has been the lead consultant supporting its implementation across the sector. Jan is also a member of the Mark of Excellence team as both adviser and assessor for the award.

What Professional Behaviours will I develop?