North Wales and North West Regional Conference 2019

Sentamu Building, University of Cumbria, Lancaster Campus, LA1 3JD

Friday 25 January 2019

10:00 to 16:00

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North Wales and North West Regional Conference 2019: Leadership, Challenges and Change within HE


Friday, 25 January 2019 | 10:00 – 16:00 | Sentamu Building, University of Cumbria, Lancaster Campus, LA1 3JD

North Wales and North West AUA Members: Free


This free-of-charge one-day continuing professional development event is open to all members from across the AUA’s North Wales and North West Regional Network. In its third year, our regional conference has become a key event in our calendar providing members with an excellent opportunity to meet, share ideas, and for some, to practice workshops that they will be delivering at the AUA’s Annual Conference in the spring. This year’s theme will focus on Leadership, Challenges and Change in HE and aims to provoke conversation and thought about the opportunities presented in an ever changing environment.

The event aligns the three professional behaviours: Embracing Change, Working with Others and Engaging with the Wider Context. Along with networking opportunities, a keynote and a plenary session, you will be able to choose 3 workshops to take part in during the event. An agenda for the event can be found here

Travel and campus map available here


Keynote Session – Professor Julie Mennell, Vice Chancellor University of Cumbria:

Prior to becoming Vice Chancellor at the University of Cumbria, Professor Mennell held the position of Deputy Vice Chancellor (Academic) for the University of Sunderland leading on academic and research provision, student experience and outcomes. Having held senior positions at Northumbria and Teesside Universities as well as Sunderland, Professor Mennell brings to the University of Cumbria strong leadership skills and sector knowledge, key requisites in addressing the significant opportunities and challenges of a young and geographically dispersed university in a long-standing HE cold-spot.

Plenary and Close –  Overview of TEF, Subject-Level TEF and how universities can prepare. Lana Orr Head of Directorate Office, Edge Hill University:

TEF was introduced by Government to build evidence about the performance of the UK’s world-class higher education sector, complementing the existing Research Excellence Framework with an analysis of teaching and learning outcomes that aims to provide a resource for students to judge teaching quality in universities. The Office for Students are currently carrying out subject pilots on behalf of the Department for Education (DfE) to find the most effective way of producing TEF ratings at subject, as well as college or university level. This session will provide an overview of TEF, Subject-Level TEF and how universities can successfully prepare for future changes.

Morning Workshops Options

Improving Team and Individual Performance: Performance review and appraisals, questioning if general competencies and behaviours work when it comes to performance management and driving up standards of specific roles – Jenni Roebuck (Library Services Coordinator) and Dan Leach (Circulation Co-ordinator) University of Salford.

The Path to Accreditation: This session will be useful for anyone considering accreditation as a short or long-term goal and provides colleagues with helpful hints on how to approach the application for Accredited or Fellow status – Jessica Napthine-Hodgkinson (Research Support Officer) University of Manchester

Learning from Complaints and Complaints as opportunities to improve the student experience: A series of case studies addressing the challenges and changes resulting from the increased focus on students as consumers. We will consider early resolution of complaints and how we can work effectively with the OIA, when we are not successful in reaching a resolution – Louise Medlam (Academic Registrar) and Lynn Jones (Deputy Academic Registrar) Glyndwr University

Afternoon Workshops 1 Options

Want to know more about studying for the PgCert?: A Self-directed, independent, work-based learning programme for higher education professionals working within UK higher education administration – Jane Reid (Programme Manager and Project Officer) AUA Office

Peacocks Vs Penguins: Leadership challenges in higher education and the impact of generational change in the workplace. This interactive session asks you to consider you leadership style, the challenges this presents and how your leadership style could be adapted for today’s challenges. Simon Vaukins (Faculty Graduate School Manager) and Claire Povah (Head of Strategic Development – Student Based Services) Lancaster University

It’s not what you do; it’s the way that you do it: How often do you stop to reflect on how you approach your work, how you behave in work and hoe your professional behaviour could be improved? In this session we will look at how you can use the AUA Professional Behaviours Framework, individually and within your teams, to reflect on the way you work – Jo Forsyth (Professional Development Officer) AUA Office

Afternoon Workshops 2 Options

To Control or Coordinate? Cultural change in immigration compliance: This workshop explores the importance of behaviours and language in encouraging cross-functional partnerships to achieve operational change – drawing on examples from working with Border Force Enforcement and in Higher Education preparing for Home Office auditors. Simon Weston (Deputy Academic Registrar) UCLan

Building Your Personal Brand: Using AUA Publications to Communicate with Colleagues: This session will give participants the opportunity to reflect on how to use AUA publications (Newslink, Perspectives and Good Practice Guides) to make your mark and communicate effectively with colleagues across the sector – David Law (Editor of Perspectives) and former PVC at Edge Hill University

• Leadership through a Hollywood Lens: From the Godfather and The Wolf of Wall Street, to The Post and Coming to America, the silver screen has provided us with some wonderful conversation starters around leadership. At this interactive and pragmatic session, you will critically review, discuss and debate, examples of leadership famously portrayed in the movies. We will be watching various leadership film clips, discussing them in relation to our own experiences, and linking theory to practice in a meaningful way for both our institutions and ourselves – John Trantom (Leadership and Development Adviser) Liverpool John Moores University