Aspiring Academic Registrars

London Euston Hilton

AUA Member £350+VAT | Non-member £425+VAT

9.15 to 16.00

Friday, 9th December 2022

About this Event

This one day workshop is an opportunity to gain insights into the role of Academic Registrar from those in the role, and an opportunity to explore some current key challenges and expectations. You will learn more about how to manage experts and specialists outside your own knowledge base; about the day to day realities of the role, and gain insight into the key relationships within complex organisations. An external recruitment consultant will share hints and tips on the most successful approaches to secure this type of role.

Who is it for?

This event is relevant to Deputy Academic Registrars who may be looking to progress in the next two years, or senior administrators considering moving into an Academic Registrar role in the future. You will find it relevant if you work in either a central or Faculty/School HE role.

Learning outcomes

By the end of this session, delegates will be able to:

1. Have an understanding of the role of Academic Registrar

2. How to manage experts when you’re not an expert

3. How to manage key relationships in complex organisations

4. What recruitment consultants and senior management teams are looking for

Interested in becoming an AUA Member? Find out more and how to join here.

Details in brief

Location: Hilton Euston Hotel

Date: 9 December 2022

Time: 9:15 to 16.00

Fees: Member £350+VAT | Non-member £425+VAT


Lesley O’Keefe

Registrar and Professional Development Lead for ARC

Brunel University London

About Lesley

Lesley O’Keeffe is Registrar at Brunel University London, and Professional Development Lead for the Academic Registrars Council (ARC).

Lesley studied for her BSc(Hons) in Mathematics at Loughborough University. She later completed the AUA PGCertificate in University Administration, before returning to Loughborough to complete her PGDiploma in Management and Leadership in 2013.

Lesley’s early career was at Swansea University where she managed the student accommodation. Firstly, the on-campus accommodation, and then progressing to be responsible for all university managed accommodation across four sites.

Lesley joined Brunel in 2008 where she was appointed to open a 1600 bed residences complex. Four years later she took the opportunity to move internally to join the Student Services team. From this point, Lesley has secured new roles and worked her way from being Student Services Manager, to Deputy Head Student Services, to Head of Student Services, to Assistant Director Student Services and then to Deputy Director Academic and Student Services.

Lesley started her current role in June 2020 as Registrar. Her role gives her responsibility for Student Services, Academic Services, Business Support, Library Services, Academic Skills team and the Apprenticeship hub. Additionally, she is Secretary to Senate and Designated Safeguarding Lead for the University.

Lesley is a keen to support other colleagues throughout their careers. She mentors’ colleagues, and has done so for a number of years, and joined ARC as Professional Development Lead in September 2022.

Fiona Fisk

Academic Registrar and Director of Student Life and Registry Service, and ARC Business Secretary

University of Suffolk

About Fiona

Fiona is Academic Registrar and Director of Student Life and Registry Services at the University of Suffolk.  She has worked in the education sector for 30 years, 26 of which have been in higher education and higher education in further education.  Fiona has experience of professional administration and leadership across many curriculum areas having worked within both central and academic teams.  In her current role she has responsibility for the processes underpinning the student journey from enrolment to graduation including student support services.

Fiona is a member of the Senior Leadership Team at the University with pan-university responsibilities including Safeguarding and Prevent, Data Protection and Freedom of Information.  She is Secretary to the Audit and Risk Committee and a member of a number of university committees including the University Senate.

Fiona is an advocate of lifelong learning and represents the University as a Director of the Cambridge Access Validating Agency (CAVA) having recently finished a term as Chair of the Council. She also supports the work of Access Diploma development through her membership of the Quality Assurance Agency (QAA) Access Recognition Licensing Committee (ARLC) having also chaired the Access Data Development sub-group of this Committee.

Outside of work Fiona is a Trustee of BOOST, which provides chaplaincy in the local high school; a keen dog walker and reader.

Stephen McAuliffe

Deputy Registrar

University of Nottingham

About Stephen

Stephen McAuliffe is the Deputy Registrar for the University of Nottingham, operating across campuses in the UK, China and Malaysia. He leads the work around student experience and education and supports the Registrar as his deputy. His major foci at the moment are around developing systems and processes across a student record system project and leading the student life work on the development of a new campus in the city centre of Nottingham. He worked previously at the University of Birmingham as Academic Registrar and before that at the University of Essex as Academic Registrar. He is a co-opted governor of South and City College Birmingham, and FE (and HE) college of 20,000 students and is the Chair of the Academic Registrar’s Council. He started his career as a Student Union President and holds BA (Hons), MSc and MBA qualifications. He also likes chocolate. A lot.

Kerry Shepard

Recruitment Consultant

Minerva Search

I am an experienced search consultant. I am a founding partner of Minerva, a boutique search firm established in 2013. We focus primarily on the HE sector but also serve clients in the broader Education, Global Development, and Arts and Charity sectors.

I specialise in leading searches to fill senior professional service and academic leadership positions for a wide range of HE institutions. I particularly enjoy working on searches to find Academic Registrars, Registrars, Directors of Operations, Faculty and Chief Operating Officers, etc. We also look for senior professionals for non-executive roles in the sector.

Prior to co-founding Minerva, I spent almost ten years at Heidrick and Struggles, a US search firm. I worked my way up from a researcher to a consultant in the Education and Social Enterprise practice in the London office.

At Minerva, we really enjoy helping individuals develop their careers and helping organisations develop their people. We run a pro-bono career development programme for mid-career BAME professionals in partnership with the British Council and are currently developing a development programme for emerging leaders.

[back to top]

Ben Rogers

Director of Registry Services and ARC Chair

Cardiff Metropolitan University

Ben is currently the Director of Registry Services at Cardiff Metropolitan University. A senior leader with the University. In September 2022, he took over as Chair of the Academic Registrars’ Council (ARC) and will take up the position of Chair later this year.

He has represented the ARC network on the UUK Changing the Culture Framework and a member on the Advisory Groups for, Data Sharing in Harassment Cases and Talking Racial Harassment as well as for Staff to Student Sexual Misconduct. In 2017, Ben was also a key member of the Higher Education community that supported the QAA in creating the guidance on How to Address Contract Cheating, the Use of Third Party Services and Essay Mills. Ben is a QAA Reviewer and has acted as chair for Inside Government, I-Gov and Westminster Insite events.

Prior to joining Cardiff Metropolitan University, he worked at Glasgow Caledonian University where he also obtained BA (Hons) in 2003, he was elected to Student President, before taking up a wide variety of Professional Services roles within GCU. Ben then went on to managing the Registry Functions of the Glasgow School for Business and Society whilst studying for and gaining his MBA.

Got a question?

  • This field is for validation purposes and should be left unchanged.