Lean Thinking

Nottingham Conference Centre

Thursday 13 December 2018

09:00 to 16:30

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Thursday, 13 December 2018 | 9:00 to 16:30 | Nottingham Conference Centre
Member: £295 + VAT | Non member: £395 + VAT


Back by popular demand, this one day workshop will provide a good foundation of the principles of lean and how they can be applied in Higher Education. We will focus on the key elements of lean thinking, such as optimising the whole, eliminating waste and creating knowledge, and identify ways in which they can improve your working practice. This workshop will provide you with a basis on which to build your experience and knowledge of lean and the tools and techniques for process and service improvement.

The day will cover:

  • How customers can help to shape working practices in the organisation
  • How to develop a critical eye when analysing your working practices
  • Successful tactics in practice redesign
  • Providing a problem solving methodology
  • How harnessing the knowledge, skills and capabilities of staff is critical in making sustainable change and growing a culture of continuous improvement


Who is it for?

Do you have ownership of a process or service where customers at the main stakeholders? Among your duties, are you responsible for identifying how to best meet and exceed customer expectations?

If yes, lean thinking is for you. As an interactive workshop, the event will challenge and encourage you to link your learning to your workplace. You will take part in both group and individual exercises and learn how to apply tools, techniques and concepts to the real world.

Learning outcomes

By the end of this day you will be able to…

  • Apply the five principles of lean to HE
  • Develop improvement strategies for your service/process to meet your customer needs effectively and efficiently
  • Tackle the challenges of applying lean and finding ways of overcoming these obstacles


Excellent facilitator with relevant experience and provided lots of real examples.

The trainer was engaging and fun - her experience really brought the examples to life and made it applicable to us.

Great speaker, clearly knowledgeable and nice relaxed way of presenting which made it fun and engaging.