Achieving Professional Effectiveness

Friends Meeting House, Euston, London

Thursday 4 October 2018

09:30 to 16:30

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Thursday, 4 October 2018 | 9:30 to 16:30 | London | Member: £245 +VAT | Non member: £345 +VAT

The details


Not all HE administrators are created equal. Due to the nature of universities, administrators can find themselves in a wide variety of roles that require staff to be flexible, open minded and self aware in order to reach their full potential and be successful. In this context, what does it actually mean to be professional and effective?

For a better understanding of the versatile role of HE administrator, we will explore concepts such as personal leadership, self-awareness and what it means to be a reflective practitioner. We will focus on the importance of achieving a high level of emotional intelligence and resilience, and highlight how the AUA values and behaviours can help you on your professional journey.

You will need to look both outside of yourself, to your organisation, and within yourself, to identify the aspects of your professional practice you wish to develop further, consolidate, or replace.

Who is it for?


This session is relevant to all professional services staff that recognise the importance of resilience looking to review and improve their professional effectiveness.

What will I learn?


At the end of the session you will be able to:

  • Build your self-awareness to inform your future professional practice
  • Better understand different communication behaviours
  • Identify actions to maintain or improve your current life balance
  • Proactively seek, accept and learn from feedback
  • Practice reflection as a professional developmental tool

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I found it very thought provoking

Informal friendly atmosphere which encouraged group participation