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How to maintain team cohesion

Published on Jun 4, 2020 / No Comments

Category: AUA Blog , AUA Updates , Work and Covid

Finding solutions

Published on Jun 4, 2020 / No Comments

Category: AUA Blog , AUA Updates , CPD Framework , Professional Development

Finding Solutions The ‘finding solutions’ behaviour describes the ability to analyse problems and develop workable and often innovative solutions. To be strong in this behaviour you will seek input from those around you as well as encouraging others to develop their own solutions. The AUA can help you to develop this, as it has plenty […]

Delivering excellent service

Published on May 21, 2020 / No Comments

Category: AUA Blog , AUA Updates , CPD Framework , Professional Development

Delivering excellent service The behaviour ‘delivering excellent service’ is all about providing the best quality service, whilst also building up genuine long-term relationships in order to drive up service standards. Although this is more relevant for some HE professional service roles than others, all of us want to deliver the best possible outcomes at work […]

Looking after yourself

Published on May 21, 2020 / No Comments

Category: AUA Blog , AUA Updates , Work and Covid

Leading with kindness

Published on May 21, 2020 / No Comments

Category: AUA Blog , AUA Updates , Work and Covid

CPD during lockdown

Published on May 20, 2020 / No Comments

Category: AUA Blog , AUA Updates , CPD Framework , Professional Development , Work and Covid

CPD during lockdown CPD is likely to have been the last thing on your mind recently. Adjusting to doing everything from home and undertaking every aspect of your role remotely, potentially whilst also trying to juggle other responsibilities has been the priority. But as lockdown continues, and we settle into new routines, you may have […]

Goodbye Leeds and hello Lancaster, starting a new role during a pandemic

Published on May 19, 2020 / No Comments

Category: AUA Blog , AUA Updates , Work and Covid

Goodbye Leeds and hello Lancaster Starting a new role during a pandemic I would never have thought to be finishing a much-loved role at Leeds during a pandemic. My colleagues gave me a great send off and I felt incredibly grateful to receive letterbox flowers and additional treats on my last day as I have never […]

Managing staff anxiety

Published on May 18, 2020 / No Comments

Category: AUA Blog , AUA Updates , Work and Covid

Professional Services – How you doin’?

Published on May 7, 2020 by Steve Smith & / No Comments

Category: AUA Blog , AUA Consulting , AUA Updates

Professional Services – How you doin’? “How you doin’?” Although more famously used as Joey’s tried-and-tested pick up line in the US TV sitcom Friends, it’s also a very valid question to ask of professional services operations in HEIs. How do you know if your HEI’s professional services are doing what they need to and […]

Coronavirus: Through the eyes of a postgrad student

Published on May 5, 2020 by Kelli Wolfe / 1 Comment

Category: AUA Blog , AUA Updates , PgCert , Professional Development , Work and Covid

Coronavirus: Through the eyes of a postgrad student Kelli Wolfe | University of Roehampton I’m the type of person who always tries to “look on the bright side”, find the “silver linings” or generally embody Pollyanna in all ways. In the current climate, that can be a challenge for us all, especially those not naturally […]