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Business Continuity planning redefined – will you be resilient in the next crisis?

Published on Nov 25, 2020 / No Comments

Category: AUA Blog , AUA Consulting , AUA Updates

Business Continuity planning redefined – will you be resilient in the next crisis? When the first wave of COVID-19 hit you probably did have ‘pandemic’ somewhere on your business continuity plan. You may well have reached for that plan – or perhaps your hastily established crisis management team just got on with it. Sadly, the […]

Global Perspectives for a Hopeful Future

Published on Nov 11, 2020 / No Comments

Category: AUA Blog , AUA Consulting , AUA Updates

Global Perspectives for a Hopeful Future I suppose that every British university, and most of those in other countries, says something like: ‘We help our students and staff develop as global citizens’.  If universities fail to do this, and fail to recognise an obligation to do so, there must be something wrong! At a time […]

Professional Services – ready for new operating models?

Published on Oct 15, 2020 / 1 Comment

Category: AUA Blog , AUA Consulting , AUA Updates , Work and Covid

Professional Services – ready for new operating models? The academic year just starting will be extremely challenging for all HE institutions. The COVID-19 pandemic has required changes in methods of delivery and operation as well as putting significant financial pressure on the sector. In this context many institutions will be reviewing their strategies and plans […]

Cost reduction and compliance in the student experience

Published on Sep 16, 2020 / No Comments

Category: AUA Consulting , AUA Updates

Cost Reduction and Compliance in the Student Experience – Facing the Challenge As universities adjust to the post Covid world and university finance departments struggle with how to absorb new costs while significant income streams are more volatile and vulnerable than ever before, senior managers and governing bodies may be wondering how much of what […]

Time for a rethink?

Published on Sep 4, 2020 by Steph O'Halloran / No Comments

Category: AUA Consulting , AUA Updates , Work and Covid

Is now the time for a rethink of your strategy?  Boris Johnson said there will be plenty of opportunity in the future to review how the Government responded to Covid-19, but for universities – why wait?  John Lewis, an organisation loved by many, appears to have had a very successful brainstorming session considering just that.  […]

EDI: another casualty of Covid-19?

Published on Aug 20, 2020 by Pete Quinn / No Comments

Category: AUA Consulting , AUA Updates , Work and Covid

Whether via Anti Racism, #MeToo, Diversfying the Curriculum, LGBTQ+, Anti-Semitism and Islamaphobia (to name a few) it should now be clear that Equality, Diversity and Inclusion (EDI) matters are critical imperatives for organisations to address; not something to engage with now and again or as an afterthought. This is also the case in relation to […]

Strategic Enrolment Management

Published on Jul 28, 2020 by Mary Hughes / No Comments

Category: AUA Blog , AUA Consulting , AUA Updates

The HE sector, like the country, is frustrated, frightened and gasping for breath. With reluctance, the sector engaged with the marketization of HE forced upon it by successive governments: marketing departments were established, strategies written and budgets allocated.  Reacting to the market when the unexpected happens is part of the strategy, but when the fundamental […]

Professional Services – How you doin’?

Published on May 7, 2020 by Steve Smith & / No Comments

Category: AUA Blog , AUA Consulting , AUA Updates

Professional Services – How you doin’? “How you doin’?” Although more famously used as Joey’s tried-and-tested pick up line in the US TV sitcom Friends, it’s also a very valid question to ask of professional services operations in HEIs. How do you know if your HEI’s professional services are doing what they need to and […]

Navigating the uncertainty

Published on May 1, 2020 by Dr Andrew West FAUA / No Comments

Category: AUA Blog , AUA Consulting , AUA Updates

Navigating the uncertainty | AUA can help The agenda for HE has changed beyond recognition in a few short weeks as the sector, alongside wider society, has responded to the pressing demands of the Coronavirus pandemic. It is probably safe to say that those working in higher education have never experienced times like this and […]

Professional Services in the New Era of Regulation

Published on Nov 26, 2019 by Dr Andrew West / No Comments

Category: AUA Blog , AUA Consulting

Professional Services in the New Era of Regulation Dr Andrew West FAUA has worked in HE professional services for thirty years. Formerly University Secretary at the University of Sheffield he is Strategic Adviser to the AUA and Managing Consultant for AUA Consulting. Andrew is a member of the Board of Governors of Leeds Beckett University, […]